Greetings Exile,
In the future, please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:
https://funcom.zendesk.com/hc/en-us/requests/new
You can read the full version of the Guidelines here:
Official Servers - Terms of conduct, guidelines and procedures Conan Exiles
LAST UPDATED 2022/08/02
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