[2020] Invisible base, lag, stuck on loading

Hello @Azoken, welcome to the forums!

Were there any entries in the Event Log related to this event?

Could you share more details on the occurrence, such as whether there were any clan members nearby when it happened and if any specific action(s) triggered it?

Unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers.