about 2 years ago - Mayra - Direct link

Greetings Exile, and welcome to our forum!

Thank you for reaching out to us. Can you share with us if you’re playing on an Online private server or Co-op match?

In the meantime, please try the suggested steps:

Let us know if the issue still persists.

about 2 years ago - Mayra - Direct link

Greetings,

Thank you for the additional information. Can you confirm your console has the latest System Software Update? Please try to update it just in case.

Also, by any chance are you using an external drive or other components like a controller that might not be supported by the platform?

We await your reply.