[2019] Season pass does not unlock DLC

Hey there,

Thanks for bringing this up to our attention. Our team is looking into it right now. Apologies for the frustration until we resolve this problem.

Quick update: We’re in talks with Microsoft hoping to fix this issue as soon as possible. We’ll update you all once this issue is resolved.

We’re still in talks with Microsoft. We’ll update you all once we have more concrete info.

Hey there,

Please keep this thread to discuss this issue only. For other issues, please open a new thread.

We’ve contacting a few of the affected players who sent a report to us to gather some additional information.
Thanks for your patience.

Hey everybody,

Quick update: after contacting a few affected players, our team has possibly isolated what could be the issue and is working on a solution.

Hey everybody,

It looks like Microsoft did a few changes on their end over the night which resolved this issue. Can you confirm this is now working for you?

Thanks @Hotaru99, @RavenS117 for your collaboration.