over 5 years ago - Ignasis - Direct link

Hey @Imago

We’re sorry to hear you’re experiencing issues while trying to play the game cooperatively. We recently posted a thread with common technical issues and their possible solutions which has an entry that could help you with your problem.

Could you take a look at it and see if it fixed your issue? Otherwise, please let us know if you’re still unable to connect.
Thanks :slight_smile:

over 5 years ago - Ignasis - Direct link

That being the case, it seems it could be a port-forwarding issue. Please make sure to open for both you and your partner the following ports in your router:

UDP 27000 to 27030, UDP 3478, 4379 and 4380

How to do so depends on the brand and model of your router. Here’s a general guide on how to do so but please bear in mind that it can vary wildly depending on the model: