Kicked by battle eye reason query timeout?

Greetings @Uebe420

Thank you for taking the time to report this situation to us.

Would you by any chance have a screenshot of the error message being displayed on your end? If so, please feel free to provide us with it and I’ll go ahead and look into this situation.

Thank you for your screenshot Uebe420!

Since your issue is related with BattleEye itself, we suggest that you attempt to reach out to their support team so that they may assist you more efficiently.

Hope we were able to help

Continue conquering the lands!

Thank you for your reply Uebe420!

In that case, we’ll send your case to our team for further investigation.

Please keep an eye out for your forum notifications as we may reach out to you again in private to request more information.

Greetings Exiles,

To continue this investigation our team asked for a bit more information. Please reply to this message with:

1. Server number
2. Character and clan name
3. Funcom ID
4. Last date and approximate hour you experienced this situation

We urge you to take a moment and fill in all the requested data. This will help us find the exact moment the issue happened within the server logs and assist in pinpointing what’s happening.

Thank you so much for your attention and support.