almost 5 years ago - Hugo - Direct link

Hi @Rollotomozi, thank you for getting in touch!

Is your console on a wired or wireless connection?

Do you have this issue on multiple servers or a specific one?
If just on one, could you please check if it also comes up in a couple different servers?

almost 5 years ago - Hugo - Direct link

Thank you for sharing further details, we’ll have the team look into this matter.

almost 5 years ago - Hugo - Direct link

Thank you for keeping us posted, could you also let us know if you have any similar issues while playing other online games?

As the modem resets itself it might be worth testing with other games or even reaching out to your ISP to ensure that its functioning correctly, just in case.