about 4 years ago - Hugo - Direct link

This is due to Steam being currently down, as we use their authentication services.

When these downtimes happen they usually last for a short duration, so the service should be coming up soon.

about 4 years ago - Hugo - Direct link

This should be the case, we’ve detected some issues accessing their connection manager servers, that is causing WebAPI errors which can be verified by the following line in the game log:

LogFuncomLiveServices:Error: Login failed: Failed to connect to Steam WebAPI GetUserInfo: Timeout.

In short, despite their services showing as online it usually takes a while for everything to get up and running after a downtime period.

The login should now be working according to our latest verifications.