[2021] Old character stuck in limbo / accessing old item store purchases?

Yeah, we can see you have a character stuck on a server that doesn’t exist anymore. I’ve submitted a database administration task to look into this and will follow up with your ticket when we have more info. Thank you for your patience!

Hey there, looks like we responded to your ticket and resolved the issue. Marking thread as solved. Let me know if you have any further issues!