[2019] 2995 SA crashing everyday

Hey there,

We contacted G-Portal about this issue and they’re investigating.

Hey there,

G-Portal is still investigating this issue, which seems to point out to a hardware malfunction.

Hey @KzErWiNsKi

Those recent offline outages of this server were caused by G-Portal’s investigation. It should be online now, although we still have no status update of their investigation.

Hey @KzErWiNsKi

G-Portal has been doing some server upgrades, but the issue still seems to persist. We are now investigating if there is something else affecting the server performance. We will get back to you once our team has finished their investigation

Our team is looking into it and trying to reproduce the issue. We have nothing conclusive to share just yet, but @KzErWiNsKi has shared some interesting details that could help us find the cause for this problem.

Hey there,

As stated previously and multiple times, our team is looking into that.
Threatening to post in multiple channels as a way to speed up the process will probably have the opposite result and our team might consider disciplinary action.

Thanks.

Hey @KzErWiNsKi

You’re free to destroy your base, but we cannot and will not wipe a server as there’s other people involved that also play on that server.
The issue stems from a massive number of constructions, placeables and thralls that would make any system crawl, PC included.
The two actual solutions are either to destroy the base itself or sections of it voluntarily, or to wait until we release the parity patch, that will include both the building optimizations and some crash fixes that should give a little of a respite in this particular situation.
As per when this patch will be released, we posted an announcement about it yesterday: