[2020] So... Was there EVER any answer to not being able to load up a previously saved offline game, or what?

Hello @Cebelicus, have you previously reported this issue?

Are you able to play online without any issues?

We’d suggest that you first ensure that your save is stored on the XBOX cloud, before trying the following steps:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading into your SP session.

• If the issue persists, try to perform a soft factory reset while keeping games and apps.

• Should you still have trouble loading into the SP game, please try to do a full reinstall of the game.

Please let us know if any of these steps help.

Since you’ve mentioned in your original post that you were still unable to access your private solo game, we had to ask if you had previously reported the issue yourself so we could look into previous shared information, which seems to have not been the case.

It’s not a common issue and it could stem from several different factors such as profile/save data corruption, hardware, oddities in a previous patching process and cache, which is why we ask users to take different steps to eliminate possible causes.

As you’re willing to start a new game, have you deleted all the game’s stored profile and save data and prevented the console from syncing with the cloud ( or delete the cloud data as well ) before attempting to do so?

Thank you for sharing your findings with us, we’ll be sure to relay these details to our team.

We’ve registered this occurrence as the information provided always helps, especially if similar reports occur. There won’t be any disclosure regarding this particular issue as it’s not possible to determine what’s causing it without looking into the save itself.

Unfortunately, due to platform related limitations which are outside of our control, you’re unable to share your save with us so that we could look into its database and determine if it’s corrupted or if there’s any other issue preventing it to load.

We’d advise, however, to try and revisit that save in posterior patches, in the eventuality that the loading issue is not related to data corruption and further optimizations do allow you to successfuly load into it. We do apologize for the situation.