Xbox series x single player game crashing

Greetings Benjibro333!
Thank you for reaching out to us.

Would it be possible for you to upload the video through Youtube and send us the link please? You can send it to us through Private Message if you prefer
In your video, please make sure that we can see any error message that may appear from the crash.

We’ll be waiting for your reply!

Greetings @Benjibro333 ,

Thank you for reaching out to us.

Here’s some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

• Try to perform a soft factory reset while keeping games and apps.

• If the above procedures don’t help, please try to perform a full reinstall of the game.

Can you also try the suggested steps from @Lucidique ?

Regarding your save, do you have the possibility to load a previous save?

We await your reply.