Greetings Exile,
Thank you for your patience while we try to assist you.
Joining an Official server might help your console grab some files that might be missing to improve your experience in Singleplayer. You just need to finish creating a character and skip the cutscene. Once you’re in and able to move your character, feel free to leave the session and return to Singleplayer.
If you’re unable to join an Official server, it would also indicate your game is not up to date with the latest available version. Which could also lead to the issues you’re facing.
We hope this helps, and if it doesn’t we’ll keep trying!