12 months ago - HighSaint - Direct link

Thank you for your reply devilseyes21 and our apologies for the delay!

In that case, would it be possible for you to enter an Official Server and go to that location to see if, by going there, your game will crash as well?

We’ll be waiting for your reply!

11 months ago - Mayra - Direct link

Greetings Exile,

Thank you for your patience while we try to assist you.

Joining an Official server might help your console grab some files that might be missing to improve your experience in Singleplayer. You just need to finish creating a character and skip the cutscene. Once you’re in and able to move your character, feel free to leave the session and return to Singleplayer.

If you’re unable to join an Official server, it would also indicate your game is not up to date with the latest available version. Which could also lead to the issues you’re facing.

We hope this helps, and if it doesn’t we’ll keep trying! :slight_smile:

11 months ago - HighSaint - Direct link

Thank you for your reply devilseyes21!

In that case, it is possible for the issue to be related with your saved game.
If the issue keeps happening by performing the same actions or in one specific location, would it be possible for you to create a new saved game and see if the issue persists?

We’ll be waiting for your reply!

10 months ago - Mayra - Direct link

Greetings,

It is possible that your building is causing the crashes.

Can you share with us how old the current save you’re playing is, and can you give us an estimate on how much you’ve built so far?