[2020] Game crash and bring me back to Xbox Menu

Hey @CharlesQc, thank you for the thorough report!

Do the crashes occur regardless of how many player built structures exist in area you’re loading?

Could you let us know if this occurs in any other server, and whether the workarounds shared above help reduce the crashes?

If not, could you please ensure that your save is stored on the XBOX cloud before trying each of the following steps and letting us know if they help:

• Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading the server.

• Try to perform a soft factory reset while keeping games and apps.

• Lastly, please try to perform a full reinstall of the game.

Thank you for reporting back, we’ll forward your input to the team.