almost 2 years ago - Mayra - Direct link

Greetings Exile,

Thank you for your report. By any chance, have you noticed any lag spikes or the FPS at that moment?

Do you remember the date and approximate hour of the occurrence?
Also, can you share your character and clan names?

Feel free to reach out in private if you prefer.

We await your reply.

almost 2 years ago - Mayra - Direct link

Greetings,

We weren’t able to find your character in the mentioned server and we realized the number provided might be incorrect. Can you please confirm it and let us know, please?

Thanks again!

almost 2 years ago - Mayra - Direct link

Thank you for the server number. We’ll pass it over to our team for further investigation.

Have a great day!