over 4 years ago - Hugo - Direct link

Hello @jtrwright and @nplatt, could you please let us know which Operating System you’re running on your PC?

Do you have any antivirus or firewall software active that you could try disabling?

Have you tried this possible workaround shared by a member of the community?

over 4 years ago - Hugo - Direct link

Could you please share your most recent logs upon getting the error mentioned on the original thread, so that we can forward the data to the developers?

For more information on how to get them please refer to the guide below:

over 4 years ago - Hugo - Direct link

We’ll reach out to you privately so that you can forward to us the full log files.