Greetings Exile,
Thank you for reaching out to us. Edit: It seems that the server is PvE and for that it blocks the use of avatars.
I misunderstood the setting line “AvatarsDisabled=False”. It is not, not disabled 
My apologies and thank you @stelagel for the double-check!
Greetings @stelagel, and thank you for testing it out!
I’ll refer the information to our team to make sure everything is as intended.
Regarding your Crom coins:
Please submit a ticket to our Help center or via the in-game Request help button so our team can investigate what’s happening in your account.
Make sure to select “in-game purchase” as the issue type.
Have a great day!
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