[2023] Game will not load with launcher.

Never seen that before. Are there mods involved perhaps?


Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders - In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

THEN Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60. Disable ALL mods/playsets.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log , exceptions.log  

No obvious cause in those files, although you may as well update that AMD video driver
http://support.amd.com/en-us/download
Can I get the pdx_settings.txt file please?  

"setting_framerate_cap"={
version=0
value="off"
}

Did you set the refresh rate cap to 60?

But I still have no explanation for that bizarre display issue. Has it always happened with this game? Or it was okay up to some point?

I assume the recent 1.10 patch did not change anything?  

There are some mod errors in that log - you are definitely disabling ALL mods, and then testing with a new unmodded campaign?

The frame rate cap is still not set ... ! But frankly that's unlikely to be the problem here.


Do we know how it got like this? I had a thought that you might be in debug mode but on testing, it doesn't look like that either. Were you doing some modding perhaps?  

Those mod errors will show whether they are enabled or not, FYI

What game version shows in the launcher?

Do you get to see the main game menu? If so what version and checksum show there?

At what stage of loading the game does it first look like your screenshot above?


Make a new Windows user on this machine and log into it with that - does it still happen?  

So it's a problem on this machine or your Steam account in some way it seems, not game settings as such.

Can you do a test install on any other machine, to see if it carries across?  

Okay! We have localised it to this computer; so Windows, software or hardware.


Let's do a clean reinstall of Steam and game:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

I hope that does it!