[2022] DLC won't play

did get this from one affected Gamepass user:

In case anyone else had issues when they purchased the season pass from gamepass.
The season pass shows no downloads and the dlc by itself looks like you need to purchase it.
Click the dlc and click the purchase.
It’ll change and say you own this already.
Click the same box that now says you own this already and it’ll ask you to download it.
Do the download and boom it finally adds
You need to do it for both northern and RC downloads.

Please let us know if that helps you!  

P4CH said: I have same situation, CK3 form Gamepass, DLC purchased and installed, but CK3 launcher doesn't see DLC (no DLC card). On another PC it is working fine. Does it mean then DLC from MS Store works only on one PC?

No, it means there's something wrong in Windows on that PC (if you went through my procedure above and it did not help), most likely n the MS store/gamepass/ Xbox account area. I frankly don't know what to even try in that situation!  

leedsreilly said: I have already done that. Still no joy

View attachment 859947

Very odd, that usually works. Like the other user here already has, can you try it on another computer?  

Not sure what you mean there, but can you try it on another computer?  

I wouldn't suggest it unless it was of diagnostic help. It distinguishes between a problem on this machine, and something wrong in your Paradox or Xbox account.  

P4CH said: I have some suggestion, maybe problem is about drive/location of CK3 or DLC installation? On one of my PC I have no problem (only after new DLC release) and there is only C drive. On another PC have no space on C drive, so I install CK3 and DLCs on another drive and CK3 launcher doesn't see DLCs.

Is this a Steam, MS/gamepass or other edition of the game?  

P4CH said: As I mentioned before MS/gamepass. Installation on C: drive does not help. Any suggestion? The same account on two PCs, DLC installed on both, but launcher on one PC have DLC tab on another don't.

Then either there is a problem with one of the Windows User profiles, or there's an AV app or something else active in one user but not the other, that is doing this.  

I was talking about the Windows accounts (logins), not the MS accounts. If under one Windows user you get access to all the DLCs, but under another you do not, there's clearly a problem with that second one - not the game or launcher.  

P4CH said: Other Gamepass games (that I played) have no problem with DLC, only CK3, so it is not Ck3 or Pdx Launcher (don't see all installed DLC) problem?

If it were a bug in the game or launcher, you'd get it in both Windows machines, would you not? But as I understand it you get it on one machine and not the other - do I have that right?  

You could try uninstalling the game on the problem machine, then deleting the Documents/Paradox Interactive/CK3 folders on it,then installing again.

If that doesn't help, I'm pretty sure the problem is in the Gamepass/Xbox infrastructure on that machine somewhere, but how to identify and fix that is beyond me I'm afraid. I'm sure a clean Windows reinstall would fix it, but that's a lot to contemplate to fix this issue, I know!