[2022] Crashing since 1.5

over 2 years ago - AndrewT - Direct link

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log

over 2 years ago - AndrewT - Direct link

One person here sees this as being related to entering the throne room - is that what you are seeing too? Or can it happen any time for you?

And how much memory is ck3.exe using just before the crash, if you can catch it then?

about 2 years ago - AndrewT - Direct link

Tagging @Arakrates as I think this is another instance of this ongoing problem.

about 2 years ago - AndrewT - Direct link

Can we get new copies of those files in post #3 please?

about 2 years ago - AndrewT - Direct link

No mention of this game in that dxdiag. What happens if you run ck3.exe directly, any error show up then?

Probably best to update both the Intel and nVidia video drivers: