[2021] UI - Display is completely blank

In the game launcher please set Display mode to windowed.

Does that help?  

Well it is definitely a vide-related issue, but i see no clues in those files as to exactly what.

Let's try a clean reinstall of nVidia:

- uninstal that driver and all other nVidia software
- reboot
- install that latest one by fresh download
Download Drivers | NVIDIA - reboot again

Good luck with that!  

I don't believe any of our games or apps use that, but I'm no developer.

I'm frankly stumped on this one, we see no clues in those files what is causing this for you. Has this game always been like this for you? or it was okay up to some point?

The previous game CK2 is free to play on Steam now, does that work okay?  

I frankly have no idea what on this machine is causing this for you, I am sorry. Please install and run the fre utility Speccy. Send it's output to a text file and attach that here, thanks.

If I find nothing in there, can you try with another Windows user ID on this machine?  

Unless it's a single-user edition of Windows you can always make a new Windows user on it?

That file shows some Windows updates in progress. If you run the Update app, apply them, and reboot does that complete?

Aside from that I see nothing in there to cause this.  

Well that's unexpected! Really not sure what to make of that ... some weird hardware fault or deep Windows problem perhaps?

How do you feel about a Windows reset, or even wipe and clean install? A lot to contemplate to get a game going, I know!  

Most people don't realise that in dual video setups all video goes through the Intel before it gets to the nVidia or AMD GPU. So yes the Intel driver version can matter, with this game in particular for some reason.

Well done!  

@bolly1980
@Metaphor23

I have another user apparently having this problem, but together we cannot find a version of the Intel driver that works for them. Can you both please let us know what one you ended up with that helped? Or just post a dxdiag.txt showing it? Thanks!