almost 2 years ago - AndrewT - Direct link
I'm sorry to have to tell you that CK3 will no longer be updated on the standalone launcher. This is apparently a decision of the developers.

Please use the Steam client from now on.  
almost 2 years ago - AndrewT - Direct link
I will raise it with my manager in Paradox tonight, especially as AFAICS there is no mention of it in the release notes.

Aside from that perhaps the Community Manager @PDX_Pariah would be the best starting point.  
almost 2 years ago - AndrewT - Direct link
Drackn said: Is this the same launcher that Gamepass uses, if so do you know if the AVX fix mentioned in the pinned thread will be included on gamepasd?
No. This is referring to the standalone launcher, for which this game is no longer supported. It is nothing whatsoever to do with the AVX issue on any platform.  
almost 2 years ago - AndrewT - Direct link
carloc10 said: Any news on this?
Not from my perspective. Did you contact the Community Manager?  
over 1 year ago - AndrewT - Direct link
carloc10 said: OK, tried to send a PM but didn't succeed.
I'm not sure why that would be. What exactly happened please?  
over 1 year ago - AndrewT - Direct link
I'm not sure what nature of further update you were hoping for ... ?

The situation is still that this game in no longer supported on the standalone Paradox launcher platform (and I'm sure will never be). Having bought the game from our store you have full access to it on Steam.

Moddability is identical on the PDX and Steam platforms, so again I'm not sure what you are referring to there.  
over 1 year ago - AndrewT - Direct link
carloc10 said: How do I get a refund?
If you bought it from our store, Xsolla handle all refunds:
All you need to do is go to their helpdesk (https://babka.com/), create an account with the same email that made the purchase and once you're logged in you'll see all purchases ever made. It can take up to an hour for the list to populate after creating your account so please try again if you can't see your order.

Once logged in click the order you want to refund and then use the refund button
Whether they are able to effect that refund I suspect depends on how long ago you made the purchase. I don't have information on that aspect.