over 2 years ago - AndrewT - Direct link
You have never been able to download games from our store.

As you bought from our store you access this game either via the Steam client or our own standalone client (aka launcher v1).

I see you also have HOI4 from us, but that cannot be got via the Paradox client, only Steam.

All the best!  
over 2 years ago - AndrewT - Direct link
See how long I've been doing this job? I think I might know what I'm talking about. I promise you, you have never downloaded games directly from our store. Only via our client or the Steam client.

Did you install our client and confirm the game is available to you there?
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