[2021] Months of downtime on GeForce Now

This issue has been extensively discussed here:

CK3 and Stellaris offline for long on GeForce Now + related pre-order DLC problem

Dear all, I would like to point out that both CK3 and Stellaris are offline on GeForce Now most probably since Thursday and would like to know, as the issue could be tied to the Paradox launcher, when the games will be online again? It is... forum.paradoxplaza.com
I'm afraid there is no newer news than "before the end of October" as mentioned here:

GeForce Now not currently playable

Howdy all, Recently we received numerous reports about GeForce Now crashing to desktop or not initializing properly. As this is a serious issue that we want to get resolved, we have prioritized this fix for handling and correction. In order to... forum.paradoxplaza.com except they say definitely, not hopefully.  

Treleaven said: How would I go about requesting a refund for these products.?

We can process refunds only if you bought from our Webshop.
If you bought from elsewhere (such as directly from Steam) you must approach them for a refund or credit.