about 4 years ago - AndrewT - Direct link
The problem is in the back end servers, not the game, so no patch could fix it.

They are still working on it I'm afraid!

I have seen reports that using a VPN helps - can you try that?  
over 3 years ago - AndrewT - Direct link
It is certainly being vigorously investigated , although not during the present winter break. I expect work to restart by mid January.

Did you try a VPN? That seems to be the most reliable workaround.