11 months ago - AndrewT - Direct link
Look around you here; I respond to every thread without exception. But you posted in the middle of my night; you need to account for timezones.


As to the issue, it is likely a game bug rather than something we in technical support can help with. All I can suggest is this:

- uninstall the game from the XBox

- clear the XBox cache and game files (save game data)
support.activision.com

Clearing Cache and Deleting Files on a PlayStation, Xbox, or PC

support.activision.com support.activision.com
- install the game again

- test BEFORE restoring any old saves


If that doesn't help, please make a new thread in Bug Reports here, if it has not been reported there already.