about 2 years ago - AndrewT - Direct link
Did your clean reinstall include making sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again?

If so DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log  
about 2 years ago - AndrewT - Direct link
English only here please!

I think your problem is caused by this driver EZFRD32.dll , which normally runs some unusual devices like vibrating joysticks. Unplug any such device and see if the game runs then.

If it does, please sek an update to that driver from that vendor.

Good luck!  
almost 2 years ago - AndrewT - Direct link
Archington said: Please help me I have the exact same problem and need help, except mine is in HOI4.
As you do not have the EZFRD32 it is not the same problem. Please make a new thread in the HOI4 tech support forum, with full problem history and system details. Thanks.  
almost 2 years ago - AndrewT - Direct link
amaliiiaaaaa said: I am having the exact same problem, but on Mac. I too did a completely clean uninstall/reinstall.

Attached are the requested docs - I have no vibrating controllers attached so I don't think that's the issue.
The OP's problem was particular to Windows, so yours cannot have the same cause. Always best to make your own thread in future, thanks.

Some worrying errors in that log but no clear cause. Note that strictly speaking M1 Macs are not supported hardware for this game; users report that the game does generally run okay though, if slowly.

Your crash is at load time too, or during play? Has the game ever worked?  
almost 2 years ago - AndrewT - Direct link
amaliiiaaaaa said: My crash begins at load time now, but I've already logged 99 hours. Yesterday, the game crashed mid-gameplay and now crashes at load time. I have uninstalled/reinstalled to no effect.
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Crusader Kings III/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (settings.txt, error logs, saved games, gfx, mods) are in /Users/USER/Documents/Paradox Interactive/Crusader Kings III/ .  





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