Original Post — Direct link

I can't open the game when I click to start its starting then Ubisoft Connect openning then ubisoft connect saving after that game just closing that's all and everything i did still same issue.

almost 3 years ago - UbiYubble - Direct link
Originally posted by Potato_Stearus: Hello, I hope you'll be able to help me, or maybe you have the same problem. Since today's update, I can't open the game. I mean it launches, and I can see it on the bottom bar, but when I click it there is a black screen for a second and then I'm back to the desktop. The game doesn't close, it's just that I can't open the window kind of, it's very weird.

Hey Potato,

Are you opening the game on DX 11 or Vulkan?
over 1 year ago - AndrewT - Direct link
What antivirus do you use? Add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

You should add steam.exe and C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2021.6/paradox launcher.exe to that list.  
3 months ago - Ubi-Mark. - Direct link

Hello @Ananisiliyorum,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

about 2 months ago - AndrewT - Direct link
Looks like you never even see our launcher, is that right? Note that the only distro the game and launcher are supported on is Ubuntu, they are not tested on Pop_os

Right click the game you're having issues with in your Steam library and add this in the "Launch Options" window:

--pdxlDebug


2. Start the launcher and the debug log will be automatically generated
  • $XDG_DATA_HOME/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is set)
  • ~/.local/share/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is not set)
Attach them here please.


What if you start the game's executable from a command line in a terminal session? Does it run that way?  





Recent Rainbow Six Siege Posts

about 1 hour ago - UbiMark