[2023] KNOWN ISSUE: failed_found_no_lobby / Error Code: 2014

Due to an increase of players reporting pong_timeout / Error Code: 2014, I have chosen to merge all related posts here. This makes it easier for our Backend Engineers to parse multiple reports at once.

We understand that 4G networks, in particular those in France (such as the ‘Free’ ISP) are commonly impacted.

Work continues on this particular error, and I will post any relevant updates in the comments below. I will include links to any updates here.

For any new reports pertaining to this error, please help us out by including the information listed below in your report:

Issue Description:

Your Region & Name of ISP:

Platform:
[Steam/Microsoft Store/Xbox]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

[PC] Upload Console Log:
[Instructions: How To Provide a Crash Report, Console Log, or darktide_launcher.log]

Thank you @BefaTelchane, I appreciate the update!

I am also noticing (via other platforms) an increase in reports of this error from our Russian players, since yesterday.

I am, unfortunately, still waiting for an update on this.

Let me see what I can do next week…