[2023] Game won't open after selcting Play on the launcher

Does any icon in the Taskbar appear after pressing ‘Play’ within the launcher?

I’ve sent this to our Launcher Developers for their input. Regrettably it is a public holiday in Sweden tomorrow, but I hope to have a response for you on Wednesday.

I’ve been informed there is some weirdness occurring with your monitor detection which may or may not be related. Could you try with only one monitor connected?

Sorry for the delay here - I’ve asked our developers for their opinion on this.

I apologise, I’m still waiting on a response. With tomorrow being a public holiday in Sweden, I’m unlikely to hear anything until Monday.

If you would prefer, I can help with processing a refund for you.

Sorry @MetalTigerlily, I appreciate you’ve been waiting a while, we are stuck on this admittedly. It’s still on our radar.

It is a shot in the dark, but back to the monitor theory - are they for sure connected to your dedicated, as opposed to your integrated GPU ports?

Oh, if there’s no integrated GPU, no need. I’m not sure why else it would be having an issue with monitor detection - I’ll have a think on this.

Never would have come to that conclusion! What a discovery! Thank you for letting us know - I’ll add it to the article tomorrow