about 1 year ago - FatsharkJulia - Direct link

Are there any restrictions on your account? The below instructions might help, also have a look in that same list to see if there’s anything else that might be impacting it.

  1. Open the Xbox App
  2. Click on your username
  3. Click ‘Settings’
  4. On the ‘Account’ page, scroll down to ‘Privacy Settings’
  5. Click the ‘Manage’ button on the right-hand side
  • This will open a new browser tab, and instruct you to login
  1. Log in if/when prompted
  2. Select the ‘Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety’ tab in the centre of the page
  3. Enable or disable the option below:
  • ‘You can play with people outside of Xbox Live’
  1. Click ‘Submit’