11 months ago - FatsharkJulia - Direct link

This appears to be an issue with the Visual C++ Redistributables. You should be able to solve this by:

  1. Uninstall the Visual C++ 2019 Redistributables
  2. Reinstall the Visual C++ 2015, 2017, 2019, and 2022 Redistributables: Latest supported Visual C++ Redistributable downloads | Microsoft Learn
  • You may be prompted with an option to repair, as opposed to install. In which case, you may proceed with the option to repair
11 months ago - FatsharkJulia - Direct link

No need to remove 2013 and older. I’m surprised that didn’t solve it, could you please upload your most recent console logs (as opposed to your dumps) please? :slight_smile:

11 months ago - FatsharkJulia - Direct link

Hm, it is a bit of a shot in the dark admittedly, but it’s quick and easy - could you try disabling Portrait Rendering, if you haven’t already?:

  1. Open ‘Settings’
  2. Navigate to ‘Interface’
  3. Scroll down to ‘Enable Portrait Rendering’
  4. Select ‘Off’
10 months ago - FatsharkJulia - Direct link

Phew! Thank you for taking the time to update us!