4 months ago - FatsharkJulia - Direct link

Our Launcher Developer is aware of this issue but, unfortunately, we’ve yet to pin down why exactly this occurs.

Could you try running through the solutions listed here, please?:

4 months ago - FatsharkJulia - Direct link

Sorry to hear that. Other than waiting on our Launcher Developer for solutions (and I’m not sure when that will be, admittedly), I’m happy to assist with a refund if you would prefer.

I should also mention that we’ll be unavailable until the 2nd of January from here on out due to the New Year.