over 1 year ago - FatsharkJulia - Direct link

Edit: Recommendation removed, because it does not work.

over 1 year ago - FatsharkJulia - Direct link

Alright - I’ve let our developers know.

over 1 year ago - FatsharkJulia - Direct link

We are looking in to a reported increase in crashes occurring on launch for those with AMD GPUs.

UPDATE 29/05

UPDATE 30/05

UPDATE 30/05


Existing reports may be merged here, to help us keep track of the issues being reported.

over 1 year ago - KaelusVonSestiaf - Direct link

Yup, got one too, instant crash on launch.

GUID: 2d6f69db-38c2-4e6d-8a3a-4761b7c2bfc2
Log File:
Info Type:


GPU: AMD RX 580

over 1 year ago - FatsharkJulia - Direct link

We are working with AMD to identify the root of this issue, apologies.

over 1 year ago - FatsharkJulia - Direct link

I apologise for the lack of updates overnight. AMD are continuing to investigate and I will report back as soon as I know more.

I also want to stress that solving this is our top priority and I will do whatever I can to support our developers and AMD in addressing this.

over 1 year ago - FatsharkJulia - Direct link

For sure, I’ll let you know!

over 1 year ago - FatsharkJulia - Direct link

I should add we are aware that this seems to be isolated to Windows 10, as those on Windows 11 seem to be unaffected. AMD are in the loop.

over 1 year ago - FatsharkJulia - Direct link

We have identified the issue and we are working to hotfix ASAP.

over 1 year ago - FatsharkJulia - Direct link

I will learn about what the issue was/is and let you know, likely tomorrow, as I don’t want to distract our developers during a hotfix build! :smiley:

over 1 year ago - FatsharkJulia - Direct link

Unfortunately the build will not be ready tonight. We’re now aiming for tomorrow, as early as possible.

over 1 year ago - FatsharkJulia - Direct link

The patch is rolling out and should be available for download soon.

over 1 year ago - FatsharkJulia - Direct link

It’s my understanding we were calling upon two incompatible functions, one of which was actually made redundant. The redundant function was removed in the hotfix, subsequently resolving the crash.

over 1 year ago - FatsharkJulia - Direct link