[2023] Stuck on loading screen /xbox/

Our Backend Engineer is aware and looking in to this issue, but for players with long loading times, we recommend changing the DNS. This can be done via General Settings → Network Settings → Advanced Settings → DNS Settings - ‘Manual’

The DNS you decide to change to is up to you - there are multiple DNS providers available, such as Google DNS, Cloudflare, and so on. This is purely personal preference.