about 1 year ago - FatsharkLev - Direct link

Hi @jauroth

A couple of thoughts here -

Firstly, if you are using any mods, please try disabling these.

Failing that, I believe this crash may be being caused due to interference from Fasoo Enterprise DRM on your PC. Could this be why?

about 1 year ago - FatsharkLev - Direct link

@jauroth apologies for the delay!

One of our developers has been able to take a more in depth look at this. Unfortunately, we can’t determine the exact cause, however there appears to be something external (possibly Anti-Virus) which is quarantining some of your game files.

We recommend checking your Anti-Virus or Windows Defender to see if anything is being quarantined.

Also please ensure you have appropriate Anti-Virus and Firewall exceptions in place for both Darktide and Easy Anti-Cheat. You’ll need to add the following exceptions:

  • Darktide.exe in \SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries
  • EasyAntiCheat_EOS.exe in Program Files (x86)\EasyAntiCheat_EOS

Please let me know how this goes.

about 1 year ago - FatsharkLev - Direct link

Sorry to hear this all.

It would be very useful for us to learn more information on the type of error that is occuring here. In order for this, could you please do the following -

  1. Launch Darktide from Steam
  2. Wait until the Steam play button returns to the original state (Launcher has crashed)
  3. Open your PC start menu and type “Event Viewer” and open this application
  4. Explore Windows Logs/Application
  5. There should be an Error log here
  6. Please provide a screenshot or copy of the error text

Thank you in advance!