about 1 year ago - FatsharkLev - Direct link

Hi @Zagg,

Our Backend Developers have taken a look at your logs, and it seems that something appears to be blocking your login requests. Looking at our backend data, no requests appear to have been made by your account at the times shown in the logs.

In this case, I suspect the issue is likely Firewall/Anti-Virus, or ISP related.

Please ensure that you have appropriate Firewall and Anti-Virus exceptions in place.

You’ll need to add exceptions for:

  • Darktide.exe in \SteamLibrary\steamapps\common\Warhammer 40,000 DARKTIDE\binaries
  • EasyAntiCheat_EOS.exe in \Program Files (x86)\EasyAntiCheat_EOS

Please let me know how it goes.

about 1 year ago - FatsharkLev - Direct link

Huzzah! Glad to hear that :grin: