about 1 year ago - FatsharkLev - Direct link

Hi @M3dr3sh,

Sorry to hear this.

Can you please try the following -

Flush Your DNS
Flushing your DNS will clear your PC’s DNS cache, and can resolve a variety of connectivity-related issues.

  1. Run the Command Prompt as an administrator
  2. Enter the command:
    ipconfig /flushdns
  3. Restart your PC

Change Your DNS to 8.8.8.8 (Google)
When clearing the PC’s DNS cache has been unsuccessful, we recommend changing the DNS. Instructions on how to switch to Google DNS can be seen here: Get Started  |  Public DNS  |  Google for Developers

Please let me know how this goes.

about 1 year ago - FatsharkLev - Direct link

Thanks for trying and letting me know. Unfortunate that this didn’t do the trick :frowning:

It may also be worth running through other potential solutions, here:

I will also pass your logs on to the development team to help with their investigation.