// Store Maintenance //
We are taking the store down for some quick maintenance. During this time, purchases will be disabled, platinum balances may be out of date, and your Hunt Pass Elite Track will probably not load. We'll update again when we're back in action.
@Jiiri The store is having some issues, which means Hunt Pass is having some issues. :\ We're on it, but you're welcome to track via our status page as well:
@FG_956 Thanks for following up. We'll pass on the info. ⚔️
@YungBoiFish @EpicGames It's one that we're still looking into. If you want to share your Epic Games name and platform with us, we can pass that info on to our team.
@Ace7of7Hearts You've hit two of our launch day bugs! We're working on both, but no solutions just yet.
@JoeBobSquirtle @EpicGames As long as they're linked up and have an Epic name, you'll be able to add and play with them. :)
@Longview2252 Thanks for the report. It helps. :)
@FG_956 What kind of crashing are you experiencing? Can you tell us which system you're playing on?
@Linkbourne It should show up as soon as our store stabilizes. You can keep an eye on it here:
@redbulltres Things should normalize once the store is stable again.
@Ceedrik Happy Birthday, and welcome to the Shattered Isles!
@Zeftyy Not at the moment. We'll update when he have news. :)
@TheMissJae @Sakura_Steph309 @EpicGames Oh no! Could you get in touch with support and let them know? They may be able to help:
@_Klashking_ Hey! Sorry to hear you're crashing after character creation. Could you let us know (1) which system you're playing on and (2) what your Epic name is? You can DM us the info if you don't want to reply publicly.
@DejuanA35 Loving the video! Thank you for taking the time to make it.
@TheDapperWolf96 We are so happy to have you!
@Davocalypse @sirdrell We're investigating. If you want to help further, you can DM us with your in-game name and email. :)
@Wragong This issue is intermittent today, since there are so many people coming in to play! Sorry that you're having issues. I would suggest trying to restart & try again, but it may persist until we are stable.
@StealthFatality @EpicGames Thanks! The video is a huge help. I'll share it with the team. :)
@Heather62402303 Thanks for the report! We'll look into it.
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