Original Post — Direct link
about 2 years ago - /u/GSG_Jacob - Direct link

Literally banned (Temporarily for 3 days. Calm down, kiddos)

EDIT: Allow me to elaborate. That particular sh*tpost has been spammed on several of our channels, so now we're shutting it down. I felt my original response to the other thread was a clear warning, but apparently not. There are no perm bans involved. Everyone will be fine in a few days when their balls have cooled off. Feel free to DM me, if you're dissatisfied or you feel you were overly moderated for something said in jest.

Also, calm the f*ck down and drop the pitchforks. Sheesh. Locking the thread in a minute or so. It's Friday, go touch grass.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by BeHereNow91

Is it just me or has Jacob been a bit, uhh, moody lately?

no u

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by sudzymillipede

Management also cannot actually stop me from dipping my balls in liquid morkite.

We can stop you from spamming the subreddit about it.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by SquirtleSquadSgt

If you are part or the discord or this subreddit and aren't part of the cult of toxic positivity then you'd know that's just Jacob being Jacob...

He's a very erm... blunt individual

Care to elaborate?

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by WebSufficient8660

Yeah, just from like 15 minutes of browsing this sub it seems pretty overly-positive, to the point where I've yet to see anything remotely close to criticism. Not saying that being optimistic about a game is a bad thing, but it seems like people here are afraid to even mention anything negative about the game.

We get plenty of feedback on the new updates, both positive and negative. Both are equally good, and we use all of it to adjust the new content over the next updates.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by VeryFriendlyOne

I'm kinda sad that they're banning this dumb innocent meme

Everyone's innocent until they move into spam territory.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by HikingBirdingDying

Going ham with the banhammer for a line of meme text is a pretty petty move, gotta say.

"Going ham" is a pretty wild description for someone getting a light slap on the wrists for contributing to spamming a sh*tpost.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by Jurez1313

This is the reason why the dev team, or any employees of any company associated with a game, should never, ever be moderators on their own game's subreddit.

That's a very narrow perspective, and flat-out wrong for many reasons.This is a pretty relaxed subreddit, but spamming sh*tposts, and completely ignoring the warning by reposting said sh*tpost again is dumb. Complaining about the person doing it getting a three-day vacation from posting here is also pretty dumb, but people seem to be jumping to conclusions that there is a ban spree going on.

Edit:
User reports
1: Hoes mad

I think that proves my point very well.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by fish_slap_republic

Yeah best just to give then a special flair to show they are a dev but leave moderation to the community.

Nah, some of you are cool, but... no.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by Quickkiller28800

If people are actually getting banned over that post, thats f**king stupid.

It's literally reposting the exact same sh*t INCLUDING the warning that was attached to it. What do you think the outcome would be?

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by CloneOfAnotherClone

reeee why won't they let me spam no fun allowed reee

Every once in a while you'll get these kinds of posts which try to make an us vs them scenario. People lose sight of the spirit of this game/community and hop on the bandwagon of raging against the powers that be

Best way to handle it is to limit what you say in response because people will just continue to fish for a response to validate their efforts to get attention. I'm sure most people would understand ignoring a warning and continuing to repost warrants moderation

p.s. totally biased here because those posts were cringe and I'm glad to see them gone

While limited response being better is true, it's also not the way we want to do it. This thread is full of hot takes and people riling each other up over misunderstanding it. I'd like to nip that in the bud.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by SquirtleSquadSgt

Since my last visit someone had done some good cleaning of the pins in the discord

You had multiple direct one liners pinned in there that were very 'i am in charge this is the order'

I see it's Soren being the face of the dev team in there now I'd recon that was a good PR move for a dev team moving into the spotlight

One I recall in particular was a comment you made when there was a free weekend. Some greybeards were trying to (once again) bring up the topic of being able to close off your lobby from getting people who click 'quick join' as many free players were not able to keep up in the Haz 4 and 5 lobbies

As per usual the cult of toxic positivity came to the defense of the game stating such a feature would be a waste of time yadaydayda

You made a direct statement along the lines of 'don't be mean and kick new guys, I shouldn't have to say this'

But like... if you guys got a server opt out or lock to promoted classes option like people have been giving as a suggestion since closed beta (but always blocked by the spam walls, ending in a mod or dev ending the conversation in the name of peace) then everyone could have had their desired experience

I would be fairly shocked if my comment here is the first you're seeing about how you're perceived...

While I have your attention. I recommend you or whomever is responsible for thus subreddit take Reddits witchhunting rules more seriously. They exist for a good reason and I'd hate to see a game I love with devs I appreciate get a PR shitstorm over their dev run subreddit being quarantined and/or shut down.

I'm honestly still not entirely sure what you mean. It seems your impression is very specific, which I find weird since I very rarely have to actively remind people to be kind to each other.
But in the context of the free weekend, it was a reminder that people are new and don't know what's going on. We try to foster a positive community, and while it's annoying that people new to the game are joining, there are ways to stop that from happening, or at least communicate what's going on. I agree that the system isn't optimal, though.
Not sure what you refer to with the witchhunting?

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by ryecurious

It's literally part of modiquette:

Please don't take moderation positions in communities where your profession, employment, or biases could pose a direct conflict of interest to the neutral and user driven nature of reddit.

Informal, unenforced rule, but still. It's there for a reason.

You're getting the short version since it's 1AM here.

- It's not a rule
- You're applying a lot of context to that sentence, that's not really relevant here.
- I moderated a post literally reposting a post with a warning.
- Like I already said elsewhere, this has been spammed to several of our channels. I made it clear it wasn't okay.
- This subreddit is the official subreddit for Deep Rock Galactic. That's not hidden. There's no agenda or bias and it's pretty clear that this is our channel. We interact with people here all the time. We leave criticism up and comment on it.
- For a developer-run subreddit, we're pretty f*cking relaxed about a lot of things. You're not being policed.

about 2 years ago - /u/GSG_Jacob - Direct link

Originally posted by Jurez1313

I think the problem a lot of people have is transparency. First, it's not clear what rule the posts are breaking. You also only warned one individual, in a very vague way that could even be construed as a joke, instead of making a pinned post or elaborating in any way, shape or form. I've had a user message me that they were banned for making a similar post to this one, with no warning, and no follow up explanation, and I imagine there's a few more as well.

Secondly, and this is coming from experience in other subreddits: when a dev is active in a subreddit, it can breed resentment from the user base. Typically because either A) the common complaints made by that subs users are ignored or B) the uncommon complaints/vocal minority are taken seriously. I'd say GSG is moreso in column A. I'm not saying either thing is necessarily bad, but when the dev team is not listening to complaints, not giving clear and concise reasons why they aren't, and actively moderating the sub all the meanwhile (and removing dissenting users in the process), it can breed resentment.

Escape from Tarkov suffered from case B where the game design lead was very active, but started to listen to a vocal minority (streamers), and made active changes to the game based on their criticisms, which clashed with what the majority of players wanted. This bred resentment on the sub, with lots of users making lots of posts complaining about the changes. A rule was eventually made containing the complaints to the games official forums. A similar rule was made for accusing cheaters with video evidence, and even just submitting bugs in general, because of how overloaded the sub became.

If the dev team were moderators, those rule changes would've been received MUCH more poorly than they were. Because it would've seemed like they were just silencing their critics. So I stand by my opinion - Devs should never be moderators on their games' subreddits. It just makes even GOOD, VALID decisions seem tainted by malice or contempt. Like how the branches of government are separated.

I am aware that not everyone might get the context of a ban, which is why it's only temporary.
I'm not sure I know what you mean when you're saying we're not listening to complaints? Feedback is part of the point of why we made the subreddit, and since the community is important to us, that's not going to change - especially not based on a temporary ban due to sh*tpost spam. The post wasn't moderated because it's criticizing anything or revealing some great conspiracy. It's literally just the last straw in a long series of sh*tposts.