[2019] After 2 bungie forum posts and multiple months, i am still missing my forsaken and annual pass license on pc

I know most of you dont care about my situation but i am desperate as i have posted 2 bungie help posts on the forum and have gotten no response. After the switch to forsaken my characters were moved but my licenses haven't. It says i have no license on my battle net account or my steam account so it seems that it just dissapeared. As someone who has spent hundreds on the game on 2 different platforms it really sucks that i have no access to the dlc i have bought. The fact that its this hard to get the issue fixed is also a big problem. I have no idea how bungie doesn't have an email to get help because posting on the forums feels like its impossible to get help from a bungie representative. At this point i am begging for help because i cant play any of the content i purchased. I know many of you could care less but please upvote this so i can get my dlc back. Please help