This is mind boggling that a company as large as Bungie does not have people that can come in on the weekend to fix this.
I understand it's coding, might take a while, blah blah... A game with LIVE services that make this much money, should have NO issues finding people that want to work weekends.
To just say, hey we will fix it Monday is just bad customer service to those that pay for that service.
I understand that everyone is frustrated about this - so are we - but just because the tweet copy said that the issue will remain through the weekend doesn’t mean that we aren’t working. Many are working this weekend to try and find a solution to this and other high priority issues.
While we do our best to not to crunch for our own health, sometimes big issues like this after a launch do pop up that we have to prioritize, but we don’t need to tell people that.
Unfortunately, we can’t just issue a fix without propping builds, testing the fix, implementing the proper branches together, creating a new build, making sure that the new build works and didn’t break anything else, submitting it to cert, talking to our platform partners to see if they have the bandwidth to allow us to send out an update, and more. It takes quite a lot of work to fix things in the game, especially when it’s server-related. Luckily, we already have a release scheduled for next week, s...
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