@Chrissyexcited That's nice of him π What did you catch?
@geeorgiabentley We'll let the team know about this, G, but also please report it with our support team via the in-game option as it will be super helpful.
@deonna_watson98 Thanks for reaching out and letting us know about this, be sure we'll forward it to our team π
@deonna_watson98 Hi, Deonna. Thanks for reporting this, we're aware of the issues within the game and we're working hard to fix them. Please stay tuned to find out more about when they'll be solved π
@Lex92814186 We don't condone time tampering with the game, Lex! π
@NickLewis88 Thanks for letting us know about this. We're working on this and a fix will be available soon so keep an eye on our socials to be the first to know π
@gamewithcilynda A very cute mom, we love it π€©β¨
@RyChotic Hi there! Could you please submit a ticket to Customer Care by using the in-game button so our support team can identify your account and look into what happened? It will also help us a ton so thank you.
@ncientwitch We know that some of you ran into the problem in WALLΒ·E's House where the light bulb spawned in an unreachable spot. No worries! Our team is working on a solution so thank you for your patience!
@daltagnan_ Hello, Dalton. Thanks for reaching out and reporting this problem. Our team is almost done with the fix, they plan to release it soon, so keep an eye on our socials to be the first to know π
@e_xexsh Hiya! Excellent suggestion, we'll definitely share it with our team πβ¨
@DVAplays_x @emmiBouquet @ka0tickat @Overflow_Plays Hey there! The update will be coming soo with more fixes. Considering your progress issue, please reach out to our Customer Care team via the in-game option as they'll be able to assist you. Thank you for your understanding and let us know how it works out!
@Natattack_3 Hey Nat! Thanks for letting us know about this but also please notify our Customer Care team via the in-game option as it will be super helpful. Thanks for all your support!
@teacherry14 @emmiBouquet @ka0tickat @Overflow_Plays Hi there! Please submit an in-game ticket to our Customer Care. One of our agents will restore your missing rewards. Sorry for the inconvenience!
@Beckiieannee @emmiBouquet @ka0tickat @Overflow_Plays Hey! Please let our Customer Care team know about this as they'll be able to resend it to you. You can reach them via the in-game option. π€ Let us know how it works out!
@NaturalMaryJane @emmiBouquet @ka0tickat @Overflow_Plays Please note that upon reaching Friendship Level 10 with a character, you unlock the last Quest for that character. You should complete this Quest to receive the reward.
@sandraalovee92 We're hurrying! π
@sandraalovee92 π€
@CalamityxJ @emmiBouquet @ka0tickat @Overflow_Plays Greetings! We're sorry to hear about this but please also open a ticket with our Customer Care team as it will help a ton. Thank you for your understanding!
@CaryPalmerr @anananda_ We are sorry to hear that! Rest assured that the team is actively working on further optimizations so that everyone has the best play experience possible. Thank you for being patient! π