Original Post — Direct link
Firstly, I know the servers are still offline.

However, before I get to the logon screen and before the client makes a connection with the server I am getting this error message


I believe this is similar to what occured with some people when the PTS for Ascending Tide started.

Is this happening for anyone else and/ or did anyone find a fix or workaround for when this occured on the week 1 PTS.

Many thanks!

@ZOS_GinaBruno @ZOS_Kevin @ZOS_KaiSchober Could you please advise or escalate this, many thanks!

Update: I have repaired the game via the launcher and it still will not get onto the logon screen.
over 2 years ago - ZOS_GinaBruno - Direct link
Hey everyone, just confirming we've seen your reports here and we are actively investigating. We'll let you know when we have information to share.

Edit: Just to confirm, everyone experiencing this issue is crashing before logging in? Has anyone managed to actually log in?
over 2 years ago - ZOS_GinaBruno - Direct link
Thanks for the additional info, everyone. We're continuing to investigate.
over 2 years ago - ZOS_GinaBruno - Direct link
For everyone who is still running into a crash and cannot play (whether it be before the login screen or right after you log in) please submit a ticket with Support so we can collect some information from you, including dxdiags. Thank you!
over 2 years ago - ZOS_GinaBruno - Direct link
Hey all, for anyone still experiencing issues after removing Daybreak, please make sure you submit a ticket with Support so we can troubleshoot with you. Thanks!