Original Post — Direct link
Basically following the "phantom mail bug" where we clearly stated that we couldn't receive mails the only issue you guys fixed is our unread mails.

As you can see I am sending myself a mail from another account and it still shows as full while my mailbox is clearly empty.

I decided to open a new thread as I guess the other one wasn't clear enough on what the issue truly is. We don't care about our unread mails if we can't receive new mails.
Here's a video so you guys can have a quick look at how frustrating this is, I recorded it literally 5 minutes ago post pretended patch.
https://www.youtube.com/watch?v=O9_pVBXqKJE
Please keep in mind that for us returning players this have been ongoing since the release of U29 almost 2 months ago.
We need this sorted zos and not in 2 weeks when you guys decide to drop another patch this bug is gamebreaking and I can guarantee you that the average of your returning players don't even complain about it they are just leaving the second they notice their mail system isn't working.
Also please don't reply with something like "turn off your addons" I reinstalled the game 4 times.
over 3 years ago - ZOS_GinaBruno - Direct link
Thanks for the information, everyone. Could you please provide your UserID/character name?
over 3 years ago - ZOS_GinaBruno - Direct link
Hey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.
over 3 years ago - ZOS_GinaBruno - Direct link
Hey all, just to give you an update, we are trying to schedule a hotfix for PC later today to fix this issue. Stay tuned for details!
over 3 years ago - ZOS_GinaBruno - Direct link
Posted a maintenance thread here with some more details: https://forums.elderscrollsonline.com/en/discussion/574251/
over 3 years ago - ZOS_GinaBruno - Direct link
Hey all, sorry for the delay. Unfortunately we ran into an issue with this hotfix and will need to reschedule. We'll let you know when we have an update.
over 3 years ago - ZOS_GinaBruno - Direct link
We're still in the process of applying the hotfix to PC EU; we'll post an update in the main thread once everything is finished as it's going to take some time to complete.
about 2 years ago - ZOS_GinaBruno - Direct link
This should be fixed next Tuesday with the launch of Update 36.