devtrackers.gg
what is going on with the Zenimax customer support team? or is something wrong with me or their interaction with me.
i have a problem ingame that for me it seems like they just refuse to solve or answer to. It's chronologically these tickets:
230711-001610
230715-001051
230717-003491
230720-005463
230721-004765
230724-001392
230724-002447
230726-001504
230730-001681
230731-006002
As you know the first 6 digits are the date yymmdd. Theres 10 tickets across 20 days. Meaning i had to make another ticket the next day after they closed the previous one, because the issue was not solved.
Between those are some more but they were closed as duplicate, wrongly because none of them were duplicates, they were an entirely separate occurrence each with its own different video.
I followed their instructions and all of them got closed as solved, but the issue is still happening.
So my question is, where can i get an answer about what is happening? How can i know if i do something wrong if i just keep getting ignored everywhere.
I also tried some emails from the website like "info@ ..", and forum private message, and nowhere i got an answer.
If this is the wrong place to ask, i would like to be pointed onto the right direction.
i have a problem ingame that for me it seems like they just refuse to solve or answer to. It's chronologically these tickets:
230711-001610
230715-001051
230717-003491
230720-005463
230721-004765
230724-001392
230724-002447
230726-001504
230730-001681
230731-006002
As you know the first 6 digits are the date yymmdd. Theres 10 tickets across 20 days. Meaning i had to make another ticket the next day after they closed the previous one, because the issue was not solved.
Between those are some more but they were closed as duplicate, wrongly because none of them were duplicates, they were an entirely separate occurrence each with its own different video.
I followed their instructions and all of them got closed as solved, but the issue is still happening.
So my question is, where can i get an answer about what is happening? How can i know if i do something wrong if i just keep getting ignored everywhere.
I also tried some emails from the website like "info@ ..", and forum private message, and nowhere i got an answer.
If this is the wrong place to ask, i would like to be pointed onto the right direction.