Original Post — Direct link
Twice now tried to log in and game freezes. Worm stops turning 10 seconds in.
over 1 year ago - ZOS_Kevin - Direct link
Hi all. We are still working on an investigation for the freezing/crashing at login issue. If you are still experiencing freezing/crashing at login, after trying to update drivers and reinstall, we would like you to place a ticket in with customer service and provide a copy of your DxDiag. In order to provide your DxDiag, please follow the steps in this article.

This will give our teams more information to work with when trying to narrow down this issue. Thanks and we appreciate everyone's patience and cooperation.