ZOS_JessicaFolsom

ZOS_JessicaFolsom


21 Sep

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We want to let our players on Xbox Series X|S know about a known issue. The size of the next few ESO incremental patches may be larger on Xbox Series X|S than other platforms. This is not intended, and we will be working to resolve the issue across future incremental patches. Thank you for your patience.

13 Sep

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Hi everyone,

We will be bringing down the PC-EU ESO server on Tuesday, September 14 at 3:00am EDT/9:00am CEST to address a back-end issue. We expect the maintenance to last until 10:00am EDT/4:00pm CEST.

Thank you in advance for your patience.

31 Aug

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Hi everyone,

This morning we ran a hotfix that restored housing storage chest contents for those players who were still missing them. This issue is now full resolved. If you believe that you are still missing any contents from your housing storage chests, please reach out to our Customer Support team here for assistance.

Thanks again for your patience!

24 Aug

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We have completed the PC/Mac & Stadia server hotfix that fixes an issue where players could find the contents of their housing storage chests missing after deleting a low-level character. This issue is now resolved and will no longer occur. We have also turned on character deletion once more.

We are still investigating a fix for players who have already encountered this issue and are missing the contents of their housing storage chests.

Thank you all for your patience.
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In response to a recently identified issue involving housing storage chests, we are temporarily turning off character deletion on the PC/Mac & Stadia servers until we can apply a hotfix. We plan to roll out the hotfix later this afternoon, with no downtime. Thank you for your patience!
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Hi everyone,

With the launch of Update 31, we identified an issue where expired Antiquities leads are removing Antiquities Codex progress. We are pushing a fix for this issue on August 24 at 4:00 AM EDT/10:00 AM CEST. This hotfix will require us to take down the PC/Mac & Stadia ESO servers, and we expect the maintenance to last around three hours.

This hotfix will stop this issue from happening after we bring the PC/Mac & Stadia servers back online tomorrow morning. We are still investigating a fix for players who have already encountered this issue and are missing Antiquities Codex entries and leads.

Thank you in advance for your patience.

23 Aug

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Thank you all for the additional info and clarifying that you are still having this issue, even without any addons enabled. We're investigating.
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colossalvoids;c-7368798

By the way can the team look at issue when you're previewing items at the outfit station out personalities applied refreshing to no personality state always, it's from at least last year and wasn't mentioned since.

Thanks!



Hello! We can confirm that what you're describing is working as designed, and not a bug. That said, we are always looking for ways to improve the Outfit Station experience and hear you on wanting to be able to preview outfit changes with your chosen personality equipped (and also you, @ADarklore, on the weapon enchant VFX).

Both are a little more complex than a simple on/off toggle. For example, some personalities have weapon animations (such as pulling out and flipping a dagger) that would conflict with showing your actual weapon. We do see your improvement suggestions, though, and the team will discuss them. Thank you!
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MinuitPro;c-7369157

One of my guildmates stated she had an addon that prevented it and didn't realize it. There was a setting in there to prevent it. (Sadly, I don't recall which addon it was.)



That's helpful, thank you. @xpolilla might you be able to disable your addons and see if one might be causing this issue?
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@xpolilla Are you able to say if this started today, or might it have been earlier?
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Hey everyone, good news! We were able to hotfix this, and believe it to be fully resolved. Could you give it a try and let us know if you're able to find and participate in geysers in Summerset now on the PC/Mac & Stadia servers?
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Thanks for following up with what the issue was @Shadowmite! We always appreciate that. Would you be willing to share what addon it was, just in case others encounter the same issue?
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phaneub17_ESO;d-584362

I didn't see it in the patch notes, but swapping items doesn't reset your position anymore so you can side view weapons and the like without having to constantly swivel your character each time you view a different item. If its a bug, KEEP IT!



Hey @phaneub17_ESO, looks like this one slipped through the cracks with patch notes. We're getting it added. Thanks for the call-out, and we can confirm this fix is intended. Glad to hear you like it!
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As a follow up, we do have a bug in for this now and it will be fixed in an upcoming incremental patch.
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Hey @vesselwiththepestle we've got a bug in for this and are investigating. Thanks for raising it!
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Hey @Doomiel92 we're currently tracking an issue where in-game settings are not saving for some players. We believe this could be related. We'll update when we have more info - thank you!
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Thank you for letting us know about this, @winterscrolls229prerb18_ES. We're taking a look at it.
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Hey all, just to confirm we do have a bug in for this. Thank you!
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Thank you for the report @Marcelovski. We're taking a look and will follow up if we need any more info from you. The screenshots are very helpful.

16 Aug

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Hi everyone,

We will be bringing all ESO realms offline for maintenance on August 17 at 4:00am EDT/10:00am CEST to apply an exploit hotfix. We expect the maintenance to be complete and servers back up around 8:00am EDT/2:00pm CEST.

Thank you in advance for your patience.