ZOS_JessicaFolsom

ZOS_JessicaFolsom



14 Nov

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One other small piece of advice, in addition to what Kevin said. Please message the person and tell them to stop the behavior. If they continue and we can get a general time stamp of when you told them to stop via chat, that gives our Support team better grounds to treat it as harassment.
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Thanks, @oicero! Your feedback is fair, and we've passed it along to our Crown Store team. :)

13 Nov

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spartaxoxo;c-8221276
Thank you for letting us know y'all are working on this bug. Just to let you know, this but is not limited to Gothmau. I don't know all of the bosses that it doesn't work on but I know there are other world bosses that their taunt doesn't work. The Nightmare Den comes to mind.
Thanks @spartaxoxo! The fix the team is working on should address cases of this happening with other bosses as well.
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Hey all, we can confirm this is a bug and we are working on a fix for it. Thank you for reporting it!
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Hey all, we wanted to let you know that we've seen the feedback you've shared here and in other threads about the Banner Bearer audio, and we are exploring options. Thank you!

12 Nov

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Hello! Following up again, we’ve done some testing using combinations of Ulfsild's Contingency, the Damage Shield Focus script, and the Growing Impact Signature script. What we are seeing is that any of the "Grants Minor..." Affix scripts (as opposed to "Afflicts Minor..." or "Grants you Major...") is granting some variation of Warding Contingency. We then cast Warding Contingency, shield bash a target to proc the ability, and then either had a group member within the AoE to pick up the Minor buff, or had them start outside of the AoE and then walk in to pick up the Minor buff. In all our test cases, we are seeing Minor buffs apply normally to group members. Are you seeing something different? If so, could you provide details on what you are observing, like how we have here, including where you are seeing different behavior and exactly what Focus/Signature/Affix scripts you are using? Thank you!

11 Nov

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Thank you, @YandereGirlfriend! Could you send @ZOS_Kevin or I a link to the video? We'll pass it along to aid in investigations. @code65536 - got it. Thank you for the clarification! Passing this along to the team as well.
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Hey all, following up here on a few things reported in this thread. For the Immobilize Focus issue, we've investigated this in the past and were unable to reproduce the issue internally. If you're able to provide any additional details, it may help us do so. For the Cavalier Charge, we have a fix for the issue where Banner Bearer, when paired with the Cavalier's Charge Signature, would produce an incorrect amount of Weapon and Spell Damage. With the fix, it will grant its listed amount instead of a percentage amount. This fix is going out with the next incremental patch for PC, and will be in the first incremental patch for consoles. For Ulfsild's Contingency, the team is requesting more information on what seems bugged or has changed. In looking at the tooltip for the Brutality and Sorcery Affix Script for Ulfsild's Contingency, it says "Grants you Major Brutality and Major Sorcery for 10 seconds, increasing Weapon and Spell Damage by 20%." Did we miss anything in this thread? ... Read more

08 Nov

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Hey all, just wanted to let you know we've seen this, have escalated it for investigation, and we'll follow up with findings (probably Monday.)

30 Oct

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Sordidfairytale;c-8213805
You've identified the bug, should we submit a ticket for the items or will you retroactively reward the item that wasn't gained? If not, should we hold off on excavating leads until the patch? If so are you going to extend the time for leads?
These are great questions, and we've checked in with a few teams today to get answers. Unfortunately, due to the nature of this bug we don't have the ability to retroactively grant the bonus rewards, which are those extra sellable items in your screenshot. After the fix is live, the excavation loot roll will properly give you those bonus rewards again. You can hold off on Excavating Leads until we get the fix in, if those extra sellable items are really important to you. In talking to the team, though, they did say that this bug will not occur on every Excavation, and that it also won't happen in West Weald, Gold Coast, or Blackwood at all - those zones should be fine even before we fix the bug... Read more

29 Oct

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Hello! We have pushed hotfixes to address four issues that surfaced after yesterday’s Update 44 PC/Mac launch. You will need to restart your game client to see these fixes. Please note that this is not all the issues from launch that we are tracking. You can see the full list including statuses here.
  • Fixed an issue with the Class Mastery Signature Script on Banner Bearer. Now, the player entering the AOE will only generate a Crux or the Nightblade Restoration if they don't already have the Banner Bearer buff on them, rather than triggering every time.
    • [*] Please note that this fix doesn...
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Thank you both. We have identified the issue and have a fix that we'll roll out in an upcoming incremental patch.
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Thanks for reporting his @Dubhliam. If you have any additional details, please let us know. We'll investigate this.

28 Oct

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Thank you for raising this issue, @Tannus15. Confirming we are investigating.
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Hi both! Thank you for reporting this. We can confirm this is not intended behavior, and we are getting a bug in for this issue.
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Hello! Thank you both for reporting this. We can confirm we do have a bug in for this and it will be fixed in an upcoming incremental patch.

26 Sep

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Hello! We just pushed a hotfix on all servers for an issue where Molag Bal Illusion Imp fragments were not purchasable for players who owned every morphing collectible item up to and including the Anchorborn Welwa. Thank you!

06 Aug

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Hey all, thank you for reporting this and providing screenshots. This is not intended and we have a bug in for it now.

27 Jun

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Thank you, everyone. Some of the temporary workaround steps in this thread do seem to be working on our end as well. We've created a Support Article here with those suggested steps.
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For those of you experiencing this, did you have PTS before at any point?