devtrackers.gg
Hello everyone,
I would like to share some information with you all, as I think you deserve to know and I also think this issue should be fixed asap.
When logging into ESO from a new machine, a friend's PC or basically any device from which you haven't logged in before, ESO will require your username and password as well as an 8 character code that is sent to the email address associated with your account.
One can debate if this is true two factor authentication or not, but at least it is an extra security measure so that someone with access to your password can not just hijack your account.
This applies to the game itself as well as the account page on the website (the one where you purchase your upgrades, eso+, crowns etc).
Here's the deal: This "two factor" email security measure is deactivated across the board during free to play events. I do not know why, and it definitely is a problem in my opinion. Because, if it is deactivated during some events, then why have it at all.
I have reported this issue to Zenimax Onlinemore or less a year ago edit (I just checked, I reported it on the 10th of April 2020, I also got a personal confirmation that the issue would be escalated), but it seems that with this free to play event, it is still here.
You can try this for yourself, simply log into your account on the elder scrolls online account page website with an incognito window. You will not need any email code. You can also log in to the game via a PC that has never logged into your account before (for instance a friend's pc). You will not need a code.
Once the free to play event is over, you will see that the emails with the codes return, and everything works as it should.
So yea, that's it from me. Cheers for reading. Maybe this will be the wake-up call that'll get it fixed.
EDIT
Update from this morning. I am receiving reports from people that since this morning they are receiving 2fa codes again. So it could be that they fixed it just now.
I would like to share some information with you all, as I think you deserve to know and I also think this issue should be fixed asap.
When logging into ESO from a new machine, a friend's PC or basically any device from which you haven't logged in before, ESO will require your username and password as well as an 8 character code that is sent to the email address associated with your account.
One can debate if this is true two factor authentication or not, but at least it is an extra security measure so that someone with access to your password can not just hijack your account.
This applies to the game itself as well as the account page on the website (the one where you purchase your upgrades, eso+, crowns etc).
Here's the deal: This "two factor" email security measure is deactivated across the board during free to play events. I do not know why, and it definitely is a problem in my opinion. Because, if it is deactivated during some events, then why have it at all.
I have reported this issue to Zenimax Online
You can try this for yourself, simply log into your account on the elder scrolls online account page website with an incognito window. You will not need any email code. You can also log in to the game via a PC that has never logged into your account before (for instance a friend's pc). You will not need a code.
Once the free to play event is over, you will see that the emails with the codes return, and everything works as it should.
So yea, that's it from me. Cheers for reading. Maybe this will be the wake-up call that'll get it fixed.
EDIT
Update from this morning. I am receiving reports from people that since this morning they are receiving 2fa codes again. So it could be that they fixed it just now.