Hi all, we are following up on the temporary solution to Crown Crate gifting we have been working on for all platforms. If you want to gift Crown Crates through your preferred platform you may now request assistance facilitating Crown Crates gifting transactions through our Customer Support team.
Steps to Submit a Gift Request:
[list=1]
[*] Visit help.elderscrollsonline.com.
[*] Log into the account the gift will be sent from (no exceptions will be made).
[*] Select the following from the category options:
[*] Billing > Your Platform Of Choice > I have a question about a sale / offer. > I want to gift Crown Crates to a friend.
[*] Enter the “UserID/SteamID/Gamertag/PSNID” of the Gift Recipient
[*] Enter the “Character Name” receiving the Crown Crate gift.
[*] Select from the listed Crown Crate bundles.
[*] Click Submit.
[/list]
Please note that there are some requirements and restrictions with this system, as it is intended specifically for those who want to gift Crown Crates to friends and guildmates on the same megaserver platforms. To be eligible to take part in this system, you must meet the following requirements:
[list]
[*] You must have at least one level 50 character.
[*] Your account must be in good standing (no violations in the last 6 months).
[*] Your account must be at least 90 days old.
[*] You must be gifting to a player on the same megaserver platform.
[/list]
Lastly, you may only gift Crown Crates that are currently available in the Crown Store at the time of your request.
This temporary solution will be available for players as of today, July 13th, 2023.
We hope this will help those who would like to resume gifting Crown Crates to friends and guildmates in ESO. Once we find a permanent solution to the current fraudulent behavior issue related to Crown Crate gifting and verify the solution is working, we will update everyone. Thank you, and as always, thanks for your continued patience on this issue.
*This program is not to be used for "gold for Crowns" nor "Crowns for gold. As of right now, it is strictly to facilitate a player using crowns to gift crown crates to another player.
Steps to Submit a Gift Request:
[list=1]
[*] Visit help.elderscrollsonline.com.
[*] Log into the account the gift will be sent from (no exceptions will be made).
[*] Select the following from the category options:
[*] Billing > Your Platform Of Choice > I have a question about a sale / offer. > I want to gift Crown Crates to a friend.
[*] Enter the “UserID/SteamID/Gamertag/PSNID” of the Gift Recipient
[*] Enter the “Character Name” receiving the Crown Crate gift.
[*] Select from the listed Crown Crate bundles.
[*] Click Submit.
[/list]
Please note that there are some requirements and restrictions with this system, as it is intended specifically for those who want to gift Crown Crates to friends and guildmates on the same megaserver platforms. To be eligible to take part in this system, you must meet the following requirements:
[list]
[*] You must have at least one level 50 character.
[*] Your account must be in good standing (no violations in the last 6 months).
[*] Your account must be at least 90 days old.
[*] You must be gifting to a player on the same megaserver platform.
[/list]
Lastly, you may only gift Crown Crates that are currently available in the Crown Store at the time of your request.
This temporary solution will be available for players as of today, July 13th, 2023.
We hope this will help those who would like to resume gifting Crown Crates to friends and guildmates in ESO. Once we find a permanent solution to the current fraudulent behavior issue related to Crown Crate gifting and verify the solution is working, we will update everyone. Thank you, and as always, thanks for your continued patience on this issue.
*This program is not to be used for "gold for Crowns" nor "Crowns for gold. As of right now, it is strictly to facilitate a player using crowns to gift crown crates to another player.